TERMS & CONDITIONS
This Service Agreement (“Agreement”) is between Time to Align (“Company”) and the undersigned (“Client”) for professional organizing services provided at the Client’s location (“Service Location”). This Agreement is governed by the laws of the State of Oregon. By signing below, the Client agrees to the terms that follow.
Rates & Services
Client agrees to pay the service rates published on the Company website at the time of booking. Any changes to these rates offered by the Company will be confirmed in writing (email or text).
Scope of Work
The Company provides professional organizing services as discussed prior to or at the start of each session. Outcomes and timelines vary based on the space, project scope, and the Client's availability and decision-making during the session. The Company does not guarantee specific results within a set timeframe.
Any significant changes to the agreed scope will be communicated before proceeding.
Payment Terms
Accepted payment methods:
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Check: Payable to Time to Align
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Cash
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Zelle: jennifer@yourtimetoalign.com | (503) 487-2773
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Credit card - processing fees apply
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Apple Pay - processing fees apply
Late Payments:
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A $50 fee is applied weekly for invoices not paid within 30 days of invoice due date.
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Returned or declined payments incur a $50 fee.
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After 90 days of the invoice due date, the Company may pursue collection.
Cancellation & Rescheduling
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48+ hours’ notice: No fee
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Less than 48 hours’ notice: 50% of scheduled session
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No notice: 100% of scheduled session
Reimbursements
With Client approval, the Company may purchase project materials on the Client’s behalf. The Client agrees to reimburse the full cost.
Refund Policy
All payments are non-refundable.
Gift certificates have no cash value, are non-refundable, and must be presented at the start of service. The Company is not responsible for lost or stolen certificates.
Service Area & Travel
Rates include travel up to 60 minutes round trip. Additional travel time is billed at the standard hourly rate unless otherwise agreed.
Safety & Personal Items
Prior to service, the Client agrees to:
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Secure firearms and share their location
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Communicate any hazards or safety concerns
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Secure private or fragile items and share their location
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Disclose any known pest activity, including insects or rodents
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Ensure pets are secured or relocated to another area of the home if they may interfere with the work or timeline
Access & Supervision
An adult (18 or older) must be present or readily reachable for the duration of service. The Company reserves the right to pause or discontinue service if this requirement is not met, with payment due for all time worked.
Right to Refuse Service
The Company reserves the right to decline, pause, or discontinue service at any time if conditions are deemed unsafe or otherwise unsuitable. In the event service is discontinued mid-session, payment remains due for all time worked.
Confidentiality
All Client information encountered during service — including personal, financial, and sensitive materials — is kept strictly confidential and will not be shared without the Client's consent, except as required by law. This includes information observed incidentally in the course of organizing the Client's space.
Legal and Financial Information
The Company may offer general organizing suggestions for legal, financial, or accounting documents.
Client decisions remain the Client’s responsibility and should be made in consultation with qualified professionals.
Limitation of Liability
The Company is not responsible for loss or damage to property unless caused by proven gross negligence or intentional harm. This includes items the Client authorized for removal, donation, or disposal, and items that were already in fragile, broken, or deteriorated condition prior to service. The Client may provide a list of valuables to clarify handling preferences.
Indemnification
The Client agrees to hold the Company harmless from any claims, losses, or damages arising from the Client's own decisions, actions, or failure to disclose relevant information prior to or during service. This includes but is not limited to decisions regarding the removal, donation, or disposal of items, and any undisclosed hazards or conditions at the Service Location.
Photo Use
The Company may use before-and-after photos for marketing purposes, including the website and social media. Client identity will not be disclosed. If the Client does not consent to photo use, they agree to notify the Company in writing prior to the start of service.
Client Contact Information, Agreement & Signature
By signing below, Client confirms they have read, understand, and agree to this Agreement.
Electronic signatures hold the same legal effect as handwritten signatures.
