Thank you for choosing Time to Align as a partner to help you regain control and find peace and joy in your space. Please review the following terms so that both parties are clear on expectations.
TERMS & CONDITIONS
This Service Agreement (“Agreement”) is between Time to Align (“Company”) and the undersigned (“Client”) about the Company’s service(s) to be performed at the Client’s state location (“Service Location”).
Rates & Services
The Client agrees to the Company's rates & fees schedule as reflected on their website and as documented in writing by the Company (email correspondence, consultation form).
Payment Terms
Payment Methods: The preferred methods of payment for the services provided under this agreement are check and cash. Please make checks payable to Time to Align. For your convenience, alternative payment options are available:
- Zelle: please use jennifer@yourtimetoalign.com and/or (503) 487-2773
- Credit Card: an additional processing fee will apply.
- Apple Pay: an additional processing fee will apply.
Deposit: A 25% deposit is required before services are scheduled, unless otherwise offered by the Company and documented in writing. See "Cancellations & Rescheduling" for refund policies.
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Payments due at the time of Service: Payment in full of all remaining balance is due at the time of service. Accepted forms of payment include cash, credit card, and Apple Pay.
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Late Payments: The Company will issue a Non-Payment Notice for outstanding balances after project completion, and a late fee of $50 will be assessed each week for payments made 7 days or later after the due date. If the invoice remains unpaid after 60 days, the Company will issue a Letter of Intent and reserves all rights to seek compensation due in court or may turn delinquencies to collection agencies as they see fit. Returned checks or declined charges will incur a return fee of $50.
Cancellation & Rescheduling
Cancellations 48+ hours from start date: The paid deposit may be applied to future services, or fully refunded.
Cancellations less than 48 hours from start date: Client will be refunded 50% of the paid deposit. If the appointment is rescheduled, the full deposit will be applied to the future service (no fees incurred).
If no notice is given, the Client agrees to pay the full rate of the session.
Reimbursements
Shopping services for project materials can be provided by the Company as approved by the Client (and in accordance with the rates & services stated above). Client is responsible for the full cost of the materials and agrees to reimburse the Company as included on the invoice. A copy of the receipt(s) will be provided.
Refund Policy
Payments are non-refundable. Gift certificates are non-refundable, have no cash value, and may not be redeemed for cash or credit. The original gift certificate must be submitted at the beginning of the scheduled appointment for service(s) to be rendered. The Company is not responsible for lost or stolen certificates.
Right to Refuse Service
The Company reserves the right to refuse service at any property that it deems at its sole discretion to be unsafe or otherwise untenable.
Service Area & Travel
Fees stated above include travel up to 60 minutes round trip. Any additional travel time is billed at our standard hourly rate unless otherwise agreed to by Company and Client.
Safety & Personal Items
Prior to the project start date, Clients are asked to prepare the service area as follows: secure firearms and disclose their location to the Company, make necessary adjustments to areas with safety / hazard risks, clear “private” personal items, and move or remove highly breakable or sentimental items from the service area.
Confidentiality
Any physical or verbal content expressed during the course of the project will remain confidential and will not be shared with outside parties, unless required by law or with express consent.
Legal and Financial Information
Suggestions regarding procurement and/or retention of legal, financial, and accounting documents may be made by the Company to expedite the organizing process. However, all final decisions regarding these documents should be made by the Client’s personal CPA, Attorney, Financial Advisor, or other trusted professional.
Limitation of Liability
The Company is not liable for any loss due to damage to property, self or disposition of items. The Client is responsible for providing a list of valuables to the Company of particular concern. The Client retains full responsibility, unless gross negligence or intentional damage has been proven.
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Photo Release
The Client releases all rights to before and after photos, to be used by the Company for marketing purposes, including but not limited to website, social media, and reference materials. Client identity and confidentiality will always be top priority in regards to photo usage.
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CLIENT CONTACT INFORMATION, AGREEMENT & SIGNATURE
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Please complete the following fields. By checking the "I agree to the terms and conditions" box, the Client confirms that they have read and fully agree to the above terms and also understands that they are legally bound by this Service Agreement. By typing their name below, the Client understands and agrees that this form of electronic signature has the same legal force and effect as a manual signature.
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